How We Handle Your Data

What We Collect

Registration details, identity documents, transaction records, and session data needed to run your account and provide gaming services.

How We Use It

Your data is used to operate your account, process PHP transactions, meet KYC requirements, and improve the platform experience.

Who We Share With

Data is only shared with payment processors, identity verification services, and parties required by law. We do not sell your information.

How We Protect It

SSL encryption, OTP authentication, access controls, and secure storage protect your personal and payment data throughout your time on the platform.

Your Rights

You have the right to access, correct, or request deletion of your personal data, subject to legal and regulatory retention requirements.

How Long We Keep It

Account and transaction records are kept for the duration of your account and for any legally required retention period after closure.

1. Introduction

This Privacy Policy explains how tg777 ai ("we", "us", or "our") collects, uses, stores, and protects your personal information when you access or use the tg777 ai platform at tg777ai.net. It applies to all registered members and visitors to the platform.

By registering an account or continuing to use our services, you acknowledge that you have read and understood this Privacy Policy. We may update this policy periodically — the "Last Updated" date at the top of this page reflects when changes were last made. Continued use of the platform after an update constitutes acceptance of the revised policy.

This Privacy Policy should be read alongside our Terms & Conditions, which govern your use of the tg777 ai platform.

2. Information We Collect

We collect personal information that is necessary to provide, operate, and improve the tg777 ai platform. The categories of information we collect include:

Registration Information

When you create a tg777 ai account, we collect your name, date of birth, mobile number, and any other details provided during registration. This information is used to create and manage your account.

Identity Verification (KYC) Documents

To process withdrawals and comply with identity verification requirements, we collect copies of government-issued identification documents and any supporting documents required under our KYC process. These are submitted digitally through your account dashboard.

Transaction and Payment Data

When you deposit or withdraw funds, we record transaction details including amounts, payment channels used (such as GCash, Maya, online banking, or bank transfer), timestamps, and reference numbers. We do not store full payment account credentials.

Account Activity and Usage Data

We collect data related to your gaming activity on the platform, including session logs, bets placed, games accessed, and account management actions. This data is used for account management, dispute resolution, and platform improvement.

Device and Technical Data

When you access tg777 ai, we may collect technical information such as your IP address, browser type, device type, and operating system. This data helps us maintain platform security and optimise the experience for mobile and desktop users.

Data Type Purpose Retention
Registration details Account creation and management Duration of account + legal requirement period
KYC documents Identity verification for withdrawals As required by applicable regulations
Transaction records Payment processing and audit trail Minimum 5 years post-transaction
Session and activity logs Security, dispute resolution, improvement Duration of account + applicable period
Device and technical data Platform security and fraud prevention Rolling period, reviewed regularly

3. How We Use Your Information

tg777 ai uses the information we collect for the following purposes:

  • Account management: Creating, maintaining, and securing your tg777 ai account.
  • Transaction processing: Handling deposits and withdrawals in Philippine Peso through your chosen payment channel.
  • Identity verification: Completing KYC checks required to authorise withdrawal activity.
  • Platform security: Detecting and preventing fraud, unauthorised access, and misuse of the platform.
  • Customer support: Responding to queries submitted to our support team.
  • Legal compliance: Meeting obligations under applicable Philippine laws and regulations.
  • Platform improvement: Analysing usage patterns to improve the functionality and experience of tg777 ai for Filipino players.
  • Communications: Sending account-related notifications, including security alerts and transaction confirmations, to your registered mobile number.

We do not use your personal information for purposes beyond those listed above without first obtaining your consent, except where required by law.

4. Who We Share Your Information With

tg777 ai does not sell, rent, or trade your personal information to third parties for marketing purposes. We share your data only in the following circumstances:

  • Payment processors: Philippine payment service providers (including those facilitating GCash, Maya, and bank transfers) receive the transaction data necessary to complete deposits and withdrawals.
  • Identity verification providers: Third-party KYC services may process your identity documents to assist in verification.
  • Legal and regulatory authorities: We may disclose personal data to law enforcement, courts, or regulatory bodies when required to do so by applicable Philippine law or legal process.
  • Service providers: Trusted technical partners who support platform operations (such as hosting and security services) may access data as needed to perform their services, subject to confidentiality obligations.

Any third parties with whom we share data are required to handle it securely and only for the stated purpose. We do not authorise them to use your data for their own marketing activities.

5. How We Protect Your Data

We apply technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. These include:

  • SSL encryption: All data transmitted between your device and the tg777 ai platform is encrypted using SSL, covering login, account actions, and payment processes.
  • OTP verification: Login and sensitive account actions require one-time password verification sent to your registered mobile number.
  • Access controls: Access to personal data within our systems is restricted to authorised personnel on a need-to-know basis.
  • Secure storage: Personal and transaction data is stored in secured environments with appropriate access logging.

No system can guarantee absolute security. If you suspect unauthorised access to your account, contact us immediately at [email protected] and change your password.

6. Your Rights Over Your Data

As a tg777 ai member, you have the following rights in relation to your personal data:

  • Right of access: You may request a summary of the personal data we hold about you.
  • Right to correction: If any of your personal data is inaccurate or outdated, you may request that it be corrected through your account dashboard or by contacting support.
  • Right to deletion: You may request deletion of your personal data, subject to our legal and regulatory retention obligations. Note that we are required to retain certain records for a defined period even after account closure.
  • Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time. This will not affect processing already carried out prior to withdrawal.

To exercise any of these rights, contact our support team at [email protected]. We will respond within a reasonable timeframe.

7. Cookies and Tracking

The tg777 ai platform uses standard browser cookies and similar technologies to maintain your session, remember your preferences, and support platform security. These are functional cookies necessary for the platform to operate correctly.

We do not use advertising cookies or cross-site tracking technologies for third-party marketing purposes. Most browsers allow you to manage cookie preferences through their settings. Disabling certain cookies may affect the functionality of the tg777 ai platform.

8. Minors

tg777 ai is strictly for players aged 21 and above. We do not knowingly collect personal information from individuals under 21. If we become aware that a minor has registered an account, the account will be closed and any collected data will be deleted, except where retention is required for legal purposes.

9. Contact for Privacy Matters

For any questions, requests, or concerns about how tg777 ai handles your personal data, please contact us:

[email protected]

We aim to acknowledge privacy-related requests within a few business days and will communicate a resolution timeline upon receipt.

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